Product 360: AI Powered Decisions for SaaS Teams
WHAT YOU GET
Product 360 is a custom solution for SaaS product teams to uncover where to focus their time and resources. It is built using a graph database to define relationships between disparate customer data points and is coupled with an AI-powered weighted analysis to reveal what product features need the most attention.
The solution takes into consideration customer feedback from voice of the customer research, various channels, brand strength, customer spend, customer sentiment, and net promoter score (NPS).
The result is an actionable customer feedback platform for product managers and decision-makers.
We help you create the vision, select and integrate the data and technology, design the UX/UI, and find the right technical partners and staff.
- Product 360 app to see insights across feedback channels
- Unified data model across customer data sources
- Knowledge architecture across systems and for future AI/ML
- Intuitive UX/UI for taking action on customer insights
VALUE TO YOUR BUSINESS
- Greater insight into CX and change across products and features
- Customer sentiment on features with a drill-down across channels
- Increased product team productivity through AI insights
- Unified data mapped to features and brands
- Product Manager
- CX Strategists
- Data Architects
- Data Scientists
- UX/UI Designers
- Full-stack Devs
- Custom Portal
- Unified Search
- Data Viz
- Graph Database
- Knowledge Panels
- CX Analysis
- Data Analysis
- Feedback Analysis
- Design Thinking
- Data-driven Design
- Domain-driven Design
- Process Analysis
- Change Management
- User Testing
- CX Feedback
OTHER SOLUTIONS WE OFFER
Product 360 gives organizations exactly the actionable insights they need without creating information overwhelm.
What's included in Predictive UX's Insight 360: