Company

Company

We’re designing the future of technology as a place where skills are visible, systems are accountable, and trust is verifiable.

OUR MISSION

To safeguard the human experience in systems of increasing complexity and power.

300+ engagements across verifiable credentials, AI, knowledge management & UX

100% research-informed product strategy to ensure we create human-centered systems

About Predictive UX

When you see a product built by us, you should know what’s in it, who built it, and why it’s safe. That’s what trust by design looks like.

Founded in 2016, Predictive UX is a systems strategy and design consultancy that helps mission-driven organizations anticipate risk, align intent, and build responsibly, before they build at all.

We specialize in human-centered tech with a focus on verifiable credentials, AI systems, knowledge platforms, and enterprise-grade tools. With a deep focus on accessibility, clarity, and ethical foresight, we co-design solutions with our clients that serve their business, employees, and the customers they serve.

Our Core Values

  1. Design for trust

  2. Create the future responsibly

  3. Acknowledge and build skills

  4. Drive value for all stakeholders

  5. Openly share knowledge

WHAT DRIVES US

We have the ability to help billions of people have better experiences online.

Grid of diverse faces with each person smiling

How We Work

  • We bring systems thinking, ethical UX, and deep collaboration into every engagement.

  • We align insight, intent, and execution, across silos and stakeholders.

  • We build systems that are not just usable, but trustworthy and durable.

Our clients range from early-stage ventures to enterprise data and product teams.


Our Team and Culture

Predictive UX is a team of strategists, designers, researchers, and technologists committed to advancing equity, excellence, and ethics in digital systems. We invest deeply in mentorship, skill-building, and career mobility. Every team member earns verifiable credentials for the expertise they develop in practice, not just the titles they hold.

We believe that design of human-centered solutions is a craft, a responsibility, and a form of leadership. Our workplace is built on fairness, respect, and the belief that everyone should have the opportunity to grow, and to contribute meaningfully to work that matters.

Open Positions

Fullstack Engineer - Next.js, JSON-LD, Verifiable Credentials (Fully Remote)

Senior Fullstack Product Designer (Hybrid, 2 days on site in Vienna, VA) 


LEADERSHIP

Karen Passmore - CEO

 

Karen Passmore

Chief Executive Officer - LinkedIn

Predictive UX is led by Karen Passmore, a strategist, technologist, and product design leader with a reputation for asking the hard questions, aligning stakeholders, and getting to clarity fast. Full Bio

CURRENT INITIATIVES

RAIbase is a first-of-its-kind Responsible and Accountable Innovation knowledge platform designed to support high-quality, principled work. RAIbase tracks skill development, supports upskilling, connecting to enterprise experts, and issuing verifiable credentials to team members, products, and organizations, all backed by peer review and evidence. The platform provides real-time insights into skillsets as work is completed, connects individuals to continuing education at the point of need, and facilitates digital credentials that can be added to resumes or digital wallets.