A great experience is why 
people do business with you. 
A great experience is why people do business with you. 

A great experience is why people do business with you. 
We specialize in understanding users and designing digital products they love. How do we know? Because we ask them.
We specialize in understanding users and designing digital products they love. How do we know? We ask them.
How we design digital products:

Product Strategy & Design
  • Product market fit
  • ​User and best practice research
  • ​Stakeholder workshops
  • ​Competitor analysis
  • ​Personas and journey maps
  • ​Wireframes and design systems
  • ​Custom design, icons, and illustrations

Development
  • Technical design
  • ​Full stack development
  • ​Microservices / system architecture
  • ​Research and technical documentation
  • ​Jira, user story, sprint management
  • ​Component libraries
  • ​Unit testing and defect management

Deployment & Handoff
  • Roadmap development
  • ​Release management
  • ​DevOps deployments via AWS
  • ​Testing across environments
  • ​Transfer of accounts set up by us
  • ​Knowledge transfer
  • ​Final documentation and handoff
We specialize in product strategy and big content and data design for subscriber-based products in fintech, real estate and healthcare.

Recent Projects

Client Testimonials
Client Testimonials
"Karen’s expertise in workshop facilitation and user experience made it possible for us to get a lot of high quality work done in a short amount of time.”
- Peter Rhee, Director of Communications, USDA
"We hired Karen's firm for her expertise and reputation. During a chaotic period when we needed process improvement, Karen advised us and was key in implementing Business and Operational Process improvements. Her experience, hard work and ability to work across organizations helped us achieve our business goals in Web publishing."
- Stavros Hilaris, CTO, National Geographic Digital Media
"Your work was much respected and appreciated at Red Hat. You brought a level of expertise to the JBoss Developer website project that we didn't have in house, and we are in a much better place due to it. The entire team enjoyed working with you and you gained their respect quickly and effortlessly - which is something to say with this group of hard-core engineers and defensive designers."
- Catherine Robson, UX Design Manager, Red Hat
We've delivered work for the world's biggest brands.
Put design thinking and user testing at the forefront of your next project.
Where We Are Located
We are a remote team in diverse geographic locations across the world, but we call the Raleigh NC area home.
Raleigh, NC & Washington, DC
Copyright 2020, Predictive UX, LLC
Put design thinking and user testing at the forefront of your next project.
Where We Are Located
Raleigh, NC & Washington, DC
Copyright 2021, Predictive UX, LLC